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Game won't load/game has stopped

Hello. Updated farm heroes sage three days ago. Unfortunately since then the game won't load. It says loading then will just stop and say game has stopped. Any ideas how to fix this ? Thanks x

Comments

  • Diamond_Lim
    Diamond_Lim Posts: 165,596

    Hello! @bubbles1karen 👋

    Welcome to Sweet King Community! 👑

    Oh No! Have you still trouble crashing or not loading on Farm Heroes Saga? 😢

    Don't worry about this problem! What device are you playing on any King's game has this problem? (Click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find troubleshooting steps that I hope this helps you can playing/opening this game or any King's Game! 😉) 

    Android

    iOS

    Kindle

    Windows mobile

    Computer

    ** If you have followed these troubleshooting steps of this problem but it's not worked, don't worry too! 😊 **

    You can click on "Contact Us" here. You can find on the bottom of the Community page:

    Then you make sure your email is correct, write your full name. After that, you choose a game if you have playing any King's Game, then you choose the platform such as phone or PC, you choose a topic is "Problem with my game" and subtopic is "Crashing / Freezing". (Here is my example as below) 👇

    Finally you tell them "Why are you asking this problem?" and click on "submit".

    So you wait for Community Team (but it has taken longer) until their team will answer and help you about this issue/problem while you receive your email. 😊

    I hope this helps too! 😉

    You can also check and don't forget to see another hot news such as contests (join to answer it to chance to win gold bars too (boosters)) and other news! 😉

    So click here to check another hot news! 📰 Keep your eyes out! 👀

    I hope you can join this game's contests and have a SASSY day! ❤️ 

  • Lovemy3labs
    Lovemy3labs Posts: 5

    Level 1

    My game won't move on. I won the level but have a what I call ball is stuck and won't let the game show all the lights when you win and moves on to next level. It has taking me a long time to win this one so I don't want to close it out and have to try again. Thank you for any help.

  • PrettyBubbles
    PrettyBubbles Posts: 26,666

    @Lovemy3labs hi have you followed @Lim s trouble shooting advice posted above it's very informative. I think this is what you need to do as that is the correct advice for this issue. Come back and let us know the outcome. Goodluck 👍🙂

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