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Lost progress

nardberg
nardberg Posts: 5

Level 2

Followed their instructions and if didn’t work. Any advice? UGH.

Comments

  • Diamond_Lim
    Diamond_Lim Posts: 165,324

    Hello! @nardberg 👋

    Welcome to Sweet King Community! 👑

    Do you mean you have followed these steps of lost progress completed but it's not worked? 😢

    Don't worry! You can click on "Contact Us" here. You can find on the bottom of the Community page:

    Then you make sure your email is correct, write your full name. After that, you choose a game if you have playing any King's Game, you choose a topic is "Problem with my game" and subtopic is "Game didn't save". (Here is my example as below) 👇

    Finally you tell them on "I can't find..." comment here and click on "submit".

    So you wait for Community Team (but it has taken longer) until their team will answer and help you about this issue/problem while you receive your email. 😊

    I hope this helps and have a nice day! 😊

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