Gold bars are continuously disappearing

stan1981

@Vesper

do give a good thanks to @Lola_Pop

and if it is the same as what the support conclusion is ... pls give a GOOD APOLOGY to the support ...

stan1981

And I hope that u can respond WITHIN 24 hrs !!! @Vesper

Vesper

@stan1981

Are you in charge of telling people what to do, did you appoint yourself or were you anointed with that task? I already answer (in less than 24 hours) and I don't have to apologize for anything. I asked a question and and got a response which was not true. I have not been disrespectful at any time, so I don't need to apologize for anything. King is the one that needs to apologize for taking away gold bars and giving whatever excuse they want. I don't think I've been the only one to complain about the same subject matter.

Please, in the future, mind your own business.

Vesper

@Lola_Pop

No need to apologize, if the link didn't work, I used a better source to find out the answer. If you're an employee of King, my apologies. King has lost a source of revenue from me, no more purchases, won't make a dent in their pockets, but sooner or later, others will realize that King provides an answer that is convenient for them, but not for the player/customer.

Thank you again, have a wonderful day.

Diamond_Lim

Hello! @Vesper 👋

Yes! That link is really not working, we should wait for all of the link will be worked/fixed. Thanks for your feedback! 😊

And you are very welcome! @Vesper and @Lola_Pop 😊

stan1981

@Vesper

if u want us to mind our own biz ... then don’t post here for all to see ... WE DO HAVE THE FREEDOM of speech ... private msg if u deem fit ...

and do not personally insult King as u like ... what u don’t see as ok doesn’t mean ALL people

n seriously be polite if u need help ... ur altitude is NOT WELCOME ...

Lola_Pop

Dear @Vesper and dear @stan1981 !

Please remember our House Rules and keep it kind. We are all in this together and want to play and to talk about our favorite games, and yes, @Vesper has the right to complain and search for more information about purchases, and @stan1981 has got the right to answer as this forum is public. But both of you, please, keep it clean and sweet. 😊

Thanks!!

Vesper

@Lola_Pop

I'm sorry, like I previously stated I came here for a better response than what I got from a costumer service rep named Eduardo, it was a cookie cutter response. Stan didn't really provide me with any assistance whatsoever.

I did bring to your attention that the link you provided was not good, so if that is the case, the disappearance of gold bars could also be accurate, and not that I used the bars for lives or extra moves, which would be the appropriate answer King is giving to everyone that complains about their missing gold bars.

Lola_Pop

I understand your frustration, and I am sorry for the inconveniences, but we cannot help you further in this matter, @Vesper . My colleague Eduardo gave you the correct answer, as I could see myself in the system.