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Lost bars

fl0mary
fl0mary Posts: 1

Level 1

Yesterday I had 46 gold bars, I went on there 2day an they r gone, how do I get them back???

Comments

  • kiara_wael
    kiara_wael Posts: 155,807

    Hi @fl0mary . Welcome to our Community 🙎‍♀️

    Sorry to hear that you lost Gold Bars!! This King Community does not deal with the Purchase issues as the query includes your personal details!

    Check this useful page where you can see how to request a refund depending on the device you play on. 

    If you play on mobile and want to contact Player Support, the best way then is to email directly from the game. 

    Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email. When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days. 

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