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Restarted to level 1

mariatcabralmariatcabral Posts: 1 Newbie
in Players' Corner

I have been playing candy crush for years on a couple of my devices. Why did I have to restart to level 1 upon accepting the new terms and condition?

very frustrating

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Comments

  • kiara_waelkiara_wael Posts: 37,481 Candy Moderator
    edited April 2020
    https://community.king.com/en/blog/discussion/289044/restarted-to-level-1

    Hi @mariatcabral . Welcome to our Community

    Please check this page 👇️. Hope this will help you

    https://community.king.com/en/candy-crush-saga/discussion/246692/have-you-lost-your-levels-a-guide-on-how-to-keep-your-game-saved




    Flag · Helpful Woah! Sweet Love Haha

  • Hey! Would you like to give us your opinion?

  • Diamond LimDiamond Lim Posts: 40,250 Diamond Diaries Moderator

    Hello! @mariatcabral 👋

    Welcome to Sweet King Community! 👑

    Oh No! Have you lost your current level on Candy crush saga? 😢

    Don't worry! You can check to read and follow these troubleshooting steps of this problem. (This solve discussion by Community Team.) (Any Device) 😉

    So click here to read to follow these troubleshooting steps of this problem that I hope this helps and you can back to your current level on Candy Crush Saga! 😉

    ** If you have followed these steps completed but it's not worked, please let me know and you can continue to comment below here that I can see to help you again. **

    Have a nice day! 😊

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