Golden egg event ended on 20th of April 2020

Lientje56

Hello,

I completed the golden egg contest well before the 20th of April 2020 and it was marked completed in the game.

However, the gold bars are to be divided today and I did not receive anything. Even more, any reference to the golden egg event has been removed from my game.

What has happened here ???? Does not seem fair since I have completed the event !

Thank you and kind regards.

Linda Hermans

Spinnifix

Hello and welcome to this community

Are you talking about Farm Heros?

Please go to the gear wheel in your game - question mark = help center. Please search for booster not received. If you cannot solve your problem, please send an email from the game with the sub-topic: Price not received. As a precaution, please include your ID number. You will then receive an automatic mail and send your problem again and send it off.

Good luck

@QueenB

Lientje56

@QueenB Thank you for your help, but how do I find my ID in the game ?

Spinnifix

Hello! Go to your profile picture above, click on the king sign and you will see your number.

Lientje56

Thank you, havre learned something. Kind regards.

Spinnifix

Please and you're welcome.

I always help where I can. Please don't hesitate to ask for help, I would be happy to help you. Greetings from Germany and stay healthy.

Lientje56

Thank you. I'm from Belgium. Stay healthy too. Kind regards.

Lientje56

@QueenB

In the meantime, I received 15 goldbars. So your tip worked ! Thank you.

Spinnifix

Hello! I just wanted to pass it on to QueenB. But I myself am Spinnifix

Nice if I could help you.