Connection issues with Candy Crush Jelly, but other King apps, no problem

Sara_Etherington

I'm getting message, "There was a connection error. Try again in a bit" on Jelly. It's highly annoying. Other King games I have on my phone are connected, and have no problem. What's the issue with Jelly/connection, and how do i remedy this?

Diamond_Lim

Hello! @Sara_Etherington 👋

Welcome to Sweet King Community! 👑

Don't worry! How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug as so many players have this problem cause no Internet Connection. (I hope it's solved! 🤔) 

You can click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps you haven't this happens on this game! 😉

Android

iOS

Kindle

Windows mobile

Computer

⚠️ NOTE ⚠️

If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset or gone.

** If you have tried all of troubleshooting steps of this problem but it's still not worked, please let me know and you can continue to comment on below here that I can help you again. **

Have a nice and safety day! 😊