Candy crush lives matter!

rax4you

I lost all my gifted lives from friends on Facebook after the latest update. Which is probably not a big deal these days considering what’s going on in the world. But, I would like to recover them. If possible. 🤷🏻‍♀️

kiara_wael

https://community.king.com/en/blog/discussion/299460/candy-crush-lives-matter

Hi @rax4you . Welocme to our Community 🌺

Lives received from Facebook friends are notifications sent in Facebook. They're held in your profile and delivered into the game once per notification.

This means that if you update Facebook, change your profile, reinstall the Facebook app or even update its app software, those Facebook notifications may get lost, as they've been delivered and cleared from the queue. While it is possible to store in-game messages from your friends, due to these factors outside our control, we cannot guarantee that they will remain on your device indefinitely.

Lives can also be lost through an update to the game, your own device or by restarting your device, which clears a certain amount of memory, depending on your device. We therefore recommend limiting the number of messages and lives that you save; a full mailbox can also affect the functionality of the game.