🌐 Accessibility features: How are these new features helping you play? - Join HERE and a chance to Win Gold Bars
How do I win free gold bars?
Level 2
Comments
-
-
Hi @WonderlandCentury789 sorry to Hear that. Lets see if we can you clear it. First make sure you are aware that your is saved. Check for updates. Close down your game and turn your device off for at least 3 minutes. Once you have done this hopefully it will reset things for you. If that fails then the option we use as a last resort is to uninstall the game. The warning is you will loose any boosters. If you have to do this process when you reinstall you may find you have been dropped in your levels please dont worry this can easily be put right by playing one level then repeat the closing the game and restarting your device. We have a back up if that fails which Is very rare and then it is to give us your game ID and the level you was on and our magical team will restore you manually. After a uninstall some players find they now features they didn't have which will be because there game has been stuck In error.
Let me have your feedback on your progress 👍🙂