App is not working for me

Estre4002

The App is not working for me, it stays at the beginning and I will not have what I can do?

Diamond_Lim

https://community.king.com/en/blog/discussion/328734/love

Welcome to Sweet King Community! 👑

How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug. (I hope haven't this happens! 😊) 

You can click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps. 😉

Android

iOS

Kindle

Windows mobile

Computer

⚠️ NOTE ⚠️

If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset and gone.

By the way, you have posted wrong area as this area is Spanish Corner (Not Player's/English Corner). You must posted on Player's Corner as you used English Language on next time, thanks! 😊

https://community.king.com/en/blog/categories/players-corner

Anyway, Which King's game have you playing? 😊

If you have playing Diamond Diaries Saga, what's your level are you currently on? 😊

💍Join the Diamond Diaries Level 2000 Celebration HERE

You can also check to learn guides around King Community, Join Contests to chance to win gold bars and more on my below signature here. 👇

Have a nice and safety day! 😊

hechicerilla

https://community.king.com/en/blog/discussion/328734/love

Hello and welcome to the sweet King Community.

I hope the solutions proposed by Diamond Lim are helpful. Otherwise do not hesitate to ask again.

Please find the corresponding game area.

Thanks and keep enjoying

wykoon

Hello there @Estre4002 and good day to you.

Have your issue been solved? May I know what device are you playing?

Please check for any updates on your device OS to ensure that the app is compatible with it.

Hope to hear from you soon!

Thank you.