My app won’t open

jen19999

Since the weekend, my app won’t load. It opens and immediately shuts. Any ideas what to do? My iPhone software is up to date.

wykoon

Hi there @jen19999

Thanks for reporting your issue.

I think it's a sign that your app is not up to date. Kindly check for the latest update of your app in the app store.

Once you've completed updating the app, restart your device and start playing.

Please let us know if you have other issues.

Thank you 😃

jen19999

https://community.king.com/en/blog/discussion/comment/2221577#Comment_2221577

Hi. Unfortunately, I have tried that by uninstalling and reinstalling. It’s made no difference. Is there another way to update it if it doesn’t appear in my App Store account to be updated?