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Level 4525

JaneBennett
JaneBennett Posts: 1

Level 1

This level has a glitch. The bottle pops and the game doesn't move on. No more bottles appear. I lost all of my lives on this level because of it. What do I do?

Comments

  • PummyRaj
    PummyRaj Posts: 43,015

    Hello @JaneBennett🤗 Hearty Welcome to our lovely King Community!

    Just would like to make sure that you are having this glitch in Candy Crush Soda Saga game! Can you please tell us which device you are using and the App version you have right now?

    Please reply back by typing in the blank box given below to my comment.

    In the mean time, I will give a shout out to our SODA Moderator @Yosca to help you out🙂

    Thank you for joining the Community! Have a lovely rest of the day🍬

  • Yosca
    Yosca Posts: 17,672

    Hello @JaneBennett welcome to the Community.

    I think you are referring to Candy Crush Soda Saga game. This is a level to get the bear above the candy string. The level consists of 4 parts where you have to pop the bottle and clear the blockers.

    So I replayed the level myself and had no problems, the bear moved.

    Please try troubleshooting: provided you saved your progress with a King account, log out of the game - clear the cache -> not data  that will delete your boosters - power off your device for at least 1 minute - restart your device - check for game and device updates - log back into the game. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.

    Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

    Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data

    If that doesn’t help, what device are you playing the game on?

    Thanks @PummyRaj

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