⛔ Problems loading Community & Notifications - [SOLVED ✅]

SApple2

Various problems arising after logging in:

1.) I kept getting the Gateway Error.

2.) When I go to my Profile, it turned to Arabic.

3.) When I click the notification icon it freezes. When I'm able to open it and click one of the notification, it goes to my page in Arabic.

4.) I'm having difficulties posting. Most of the time it freezes or I get the Gateway Error or it disappear all together. Sometimes it accepts but after a long time buffering.

It's been happening for several hours now.

SApple2

I clicked the bell, then one of the notifications and this is what happened:

SApple2

When I clicked one of the posts in CCSS, this is what appeared:

PummyRaj

https://community.king.com/en/blog/discussion/comment/2852044#Comment_2852044

Hello dear @SApple2🤗

As you saw in the opening post, the Community Managers are aware about all the issues you have listed out. They are working to fix this glitch!!

It is neither your internet nor your device. It has to be fixed through the "Vanilla" system!

Please bear with us and we will inform you all, as soon as we have an update👍️

Thank you for your patience and understanding🙏

SApple2

https://community.king.com/en/blog/discussion/comment/2852060#Comment_2852060

Thanks @PummyRaj 🤗

I just thought that perhaps you might need some specifics and illustrations especially when the page turned to Arabic as well as the Gateway Error.

Don't worry, no problem! 🙂

jk14

https://community.king.com/en/blog/discussion/425476/problems-loading-community-notifications-under-investigation

Thank you QueenB this explains a lot 🤗

@Diamond_Lim immediately I remembered the counting competition 🙈😅 I quess this makes your work much harder but it’s group effort 😊

PummyRaj

Hello dear @JONH10 , @SApple2 and @jk14 🤗

The Community Website is working again!!

Come and rejoin the Candy Crush Saga "special" counting thread🤩

EDITED: Never mind!!! The glitch is back again🤦‍♀️🤦‍♀️

nekocat

cancelled

JONH10

https://community.king.com/en/blog/discussion/comment/2851897#Comment_2851897

Hello my dear, @PrettyBubbles, at this time when you mentioned me, you were going to work, I had already responded right away. 😁☺️

JONH10

https://community.king.com/en/blog/discussion/comment/2852106#Comment_2852106

Hi, @PummyRaj! 👋

It's a shame that this glitch returns when we click on notifications, but let's be patient and wait until this error is resolved. 😔