Forced to pay gold bars-switched phones

necci

I switched phones and although I was logged into my King account to sync my apps, I had to pay a gold bar fee to continue playing Soda saga. I am on day 347 streak and when I opened the Soda app on my new phone, it said I missed a day and I had to pay 10 bars to keep my progress. I absolutely did not miss a day, in fact I played about an hour before on my old phone before switching to my new phone. I found it interesting that the server knew what day of progress I was on and had all the other correct game info (it did sync my info across devices) but it didn’t recognize my time-stamp of last play. There was no way to bypass that screen without paying or losing all of that daily streak progress.

I want my 10 gold bars back that I paid REAL money for.

PrettyBubbles

https://community.king.com/en/blog/discussion/430945/forced-to-pay-gold-bars-switched-phones

Hi my friend sorry to hear that

If you lost anything that you purchased then please select the contact us tab at the bottom of this page and explain to our customer services they can check your payments and refund any lost purchased items 💓