Gold Season Pass Purchase

517melanie

Am I the only one that purchased the gold season pass at $2.99 and did t receive what was promised?

PrettyBubbles

https://community.king.com/en/blog/discussion/431611/gold-season-pass-purchase

Hi my friend welcome to the hub community

Sorry to hear that for any purchased items you did not receive you will need to select the contact us tab at the bottom of this page and explain to our customer services they can check your account and reimburse you as here in the community we can not action refunds 💓

SaadiaShairyar

https://community.king.com/en/blog/discussion/431611/gold-season-pass-purchase

same with me, didn’t get the boosters

PrettyBubbles

https://community.king.com/en/blog/discussion/comment/3073243#Comment_3073243

Hi my friend welcome sorry to hear that

Please select the contact us tab at the bottom of this page and explain to our customer services as they can check your account and reimburse any paid for items that you did not receive

Once you receive the automated response email please reply to this explaining Once more

Hopefully this is a one off blip if this happens again once you receive the event please let us know so as the issue can be raised 💓