Why can I not connect to app store

Eatsugar1

I can not connect to app store in candy crush or candy crush soda. I've been trying fir 2 days.

PrettyBubbles

https://community.king.com/en/blog/discussion/437007/why-can-i-not-connect-to-app-store

Hi my friend welcome sorry to hear you are having this problem

Please make sure that you have a strong Internet connection and at least 2gig of free memory

Please then check for any pending updates then log out and leave your device off for a moment or two this can sometimes help with connection blips 💓

andijkoch

I have tried rebooting, I made sure the game is updated, and it has been a week and still will not connect to the app store on my kindle fire.... Need help!!!

PrettyBubbles

https://community.king.com/en/blog/discussion/comment/3058971#Comment_3058971

Hi my friend welcome to the hub community

Sorry you are having this problem

I will check with my cm to see if there is a known issue with the app store on kindle 💓

PrettyBubbles

https://community.king.com/en/blog/discussion/comment/3059332#Comment_3059332

Hi my friend can you confirm the error message you receive and if possible post a screenshot it will help us help you better

Also what version of kindle are you using 💓