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Progress retrieval, please help 🙏

bellav0619
bellav0619 Posts: 1

Level 1

edited April 18 in Discussions

I have a king account and today I opened the app as normal and all my boosters and progress with champions race and contests and stuff were gone. I logged out of my account and restarted my phone and nothing. I even deleted the app then reinstalled and did the same process and nope. Please help 🙏

Comments

  • PrettyBubbles
    PrettyBubbles Posts: 26,629

    Hi @bellav0619 Welcome to the hub community its lovely to meet you

    Sorry this has happened we can help with trying to get your progress back but for and boosters you would need to select the contact us tab at the bottom of this page and explain to our customer services they may be able to reimburse them

    For your progress and items in your events tab please play a level the close everything down and leave your device off for a moment or two you may have to repeat this process but if you had been saving your progress this should return it 💓

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