New Phone but won't let me retrieve my game Level 3900

CheekySpanks

So, new phone, but my Candy Crush Saga I have been playing for over 2 years

doesnt appear on my new phone. So, I DL the Candy Crush game and now it wants me to start all over! Any suggestions? Candy Crush support team doesnt respond except to join community. Please help me get m7y old game back. Thank you.

Spinnifix

https://community.king.com/en/blog/discussion/452217/new-phone-but-wont-let-me-retrieve-my-game-level-3900

Hello and welcome

No worries. Yes, you are at level 1. Please play it and then please
log in with your details. Do you already have an account. You have to
register there. Then you should be on your level. Otherwise, play what
is shown to you. This will update your game and everything will be
there again. Good luck

You can find out more in the help center. HERE

PrettyBubbles

https://community.king.com/en/blog/discussion/452217/new-phone-but-wont-let-me-retrieve-my-game-level-3900

Hi my friend welcome sorry to hear that

Please play 1 level then close down and leave your device off for a moment or two if you had been previously saving your levels they should return

You may have to repeat the steps

Please let me know how you get so if needed I can help you further 💓