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Havnt recieved email to confirm

13

Comments

  • Diamond_Lim
    Diamond_Lim Posts: 167,021

    Oh Dear! Actually you ask you haven't confirmed your email address on King Community, you ask you haven't confirmed your email address on the game. Right?!

    Let me asking King Community Team again.

  • lollypop12345
    lollypop12345 Posts: 86

    Level 3

    Hi just got my username changed on here and candy crush it'd lollypop12345 on both yess so happy 😊 just need email now its strange I've recieved some from candy crush just do I have to have different emails maybe 🤔

  • Diamond_Lim
    Diamond_Lim Posts: 167,021

    Woohoo! Very happy to hear finally you got your username has been changed to lollypop12345 on the game and also King Community successfully now! Well done! 🙌👍😄

    About your unconfirmed email address on the game and also this community, here's a look at the steps you need to follow. 👇😊

    In your game

    To change your King account password or email address in your game:

    1. Tap the settings icon in your game
    2. Tap "My Profile"
    3. Tap the "EDIT" button beneath your current email address
    4. Type your current password. If you've forgotten it or you would like to change it, you can press "forgot your password?"
    5. Now that you've passed the security check, you can adjust your name and email address
    6. Tap "Submit" when you are done to confirm your changes

    In a web browser

    To change your King account password or email address in a web browser:

    1. Go to www.king.com in a web browser
    2. In the top-right menu, click on "Games"
    3. Click on any game
    4. In the top-left corner, click "Log in"
    5. Enter your details to log in, then go back up to the top-left of the page and click on "Settings"
    6. In the top-right menu, click on "Games"
    7. You will then see an "Account Settings" page where you can change your email address and password

    If you want to change email address on King Community (this website), you click on top right of your profile picture (🔍 is right of profile picture), then you click on Account & Privacy Settings.

    Then you click on Pencil Icon to change your email address.

    Then you can edit and change your new email address then write your confirm password again and click on save! 👇😉

    Then you received your confirm email address, you should have gotten your email address about this where you just press a button to confirm your account as well. 😊

    We hope your confirmed email address has been changed/updated successfully. 😊

  • lollypop12345
    lollypop12345 Posts: 86

    Level 3

    Hi ok yesss I've confirmed email in game yipeeeee lol 👌😅 why do I have to change email here can I not keep same one I've already done that were the Pencil is a red triangle comes up and says waiting to be confirmed and nothing happens but also below I dnt see this page were it says account and private 🤔 but I'm going try again ty your a we star 🌟

  • lollypop12345
    lollypop12345 Posts: 86

    Level 3

    Omg I put in my new email and yes I got email from you to confirm but when I hit it you'll never believe what happened 😨🫣

  • LoFiGummy
    LoFiGummy Posts: 2,391

    Hi there and sorry for the struggles,

    I had a look at the account now - and it looks like it might've been fixed now.

    Let me know if you continue to have the issue and I'll have another look. 😊

  • lollypop12345
    lollypop12345 Posts: 86

    Level 3

    Hi LoFiGummy ty 😊 for your message omg the stress I'm so so happy 😊 ty very much yipeeèee buzzing 🥰🙏🤩

  • LoFiGummy
    LoFiGummy Posts: 2,391

    I'm happy to hear that! I hope you have a nice day now :D

  • lollypop12345
    lollypop12345 Posts: 86

    Level 3

    Sweetie I want thankyou for everything you've done im so so grateful my heads mangled God knows what yours is like bless you you've been amazing im ecstatic honestly I can relax now omg lol 🥰🤗 and leave your we head alone I thought your going think I'm mad lol 😆 much love ❤️

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