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Help - Something is wrong in the episode race

Sherri_Bouknight
Sherri_Bouknight Posts: 36

Level 3

I am at level 5041 and currently in episode race. The level is not working correctly. It’s like it’s missing a step of the game and there’s no way you can finish the level. I have started over on that level and I never have to do that. I had just purchased a $99.99 package and have used up a lot of it trying to get through this level. I’m not doing anything else until someone has a chance to look at it and/or my progress. No use throwing away money. Would someone please take a look? I think something might be wrong with the whole race. The first leg of race finished and then you played a few more games before it took you to the beginning of the second leg of the race. Sorry to take up so much space but the race is about the only thing I have to look forward to since Bubblegum Hill is gone and I’m not very happy about losing all those tokens plus having to start over 3 times which will take away my unlimited lives. Please help me get back on track. Thanks.

Sherri Bouknight

Comments

  • Diamond_Lim
    Diamond_Lim Posts: 167,021

    Welcome to Sweet King Community! 👑

    Sorry to hear about your trouble problems! 😔

    You make sure to to click on "Contact Us" first (on bottom of the page). After that, you make sure write your full name, email address, choose King's Game and your platform then topic is "Problems with my Game" and subtopic is "Special event problem". Finally you asked them and send your game ID (How to find your Game ID). You should wait for Community Team will answer and help you. (but it taken longer)

    By the way, their team is still testing features (that means these features are still not completed to be fixed) on this game.

    And here is a link to help you learn your way around the community. Here is a guide to help you locate the different areas in the community! Here you'll find the game communities, you can get answers to the most frequent issues here, and here you can participate in competitions and win Gold Bars and more! 👈️ (If you are interested)

    Have a nice and safety day! 😊

  • Moranchy
    Moranchy Posts: 5

    Level 2

    Sometimes all this is confusing, if it works for u, check some videos on youtube, they helped me a lot to pass some difficult episodes.

  • Diamond_Lim
    Diamond_Lim Posts: 167,021

    Welcome to Sweet King Community! 👑

    Thank you for your playing Candy Crush Saga! 😊

    Here is a link to help you learn your way around the community. Here is a guide to help you locate the different areas in the community! Here you'll find the game communities, you can get answers to the most frequent issues here, and here you can participate in competitions and win Gold Bars and more! 👈️

    Have a nice and safety day! 😊

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