My game profile picture disappeared

Tweetysvoice · August 2023

I'm logged into Facebook still. I've tried logging in and out, as well as cleared my cashe, but I have a white stiletto, not ME... 🤔

keshavs · August 2023

https://community.king.com/en/blog/discussion/413494/my-game-profile-picture-disappeared

Can you give me a screenshot? It's probably happened sometimes when we have a network issue. I faced several times.

Tweetysvoice · August 2023

Not sure what you needed a screenshot of.....

keshavs · August 2023

https://community.king.com/en/blog/discussion/comment/2738525#Comment_2738525

I got your point now. As my experience, All game in King Community is running fast than BW3, Bubble 3 saga needs strong internet connection. Otherwise it will nkt show Profile picture. Same happened to me. Whenever i turned off poor/medium range Wifi Signal and connected with 4G/3G SIM internet connection it started appearing. Can you please check if there is any network issue?

Tweetysvoice · August 2023

Definitely no network issues. I'm only on my home wifi and it's the expensive gold level that allows us to stream two movies at a time with no buffering...

PrettyBubbles · August 2023

https://community.king.com/en/blog/discussion/comment/2738610#Comment_2738610

Hi sorry to hear you are having this problem

Let's try changing you picture

See if it resets this you can always chang it back if it works

Remember to select the save tab

Let me know how you get on 💓

Tweetysvoice · August 2023

The save tab? Not sure what you mean. When I click on the profile picture within the settings sliding screen, it just takes me back to the main game page. It doesn't do anything.

PrettyBubbles · August 2023

https://community.king.com/en/blog/discussion/comment/2739526#Comment_2739526

Hi sorry my friend I was thinking of your avatar 🙈

If you are connected to the game via Facebook, your Facebook profile name and picture will show in the game. Simply log into your own Facebook account please, and make the changes there.

Please note that the changes may take a few hours to be published into your game profile

Tweetysvoice · August 2023

If you saw my initial post, I've done that several times to no avail. Thats why I posted this for help. I've also cleared my cashe and made sure I had the latest update.

PrettyBubbles · August 2023

https://community.king.com/en/blog/discussion/comment/2740290#Comment_2740290

Hi ok if you have tried the trouble shooting via your Facebook account I will raise it with our cm for further advice 💓

My game profile picture disappeared

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