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Lost all my levels

Phoebe01
Phoebe01 Posts: 2

Level 1

I was in level 2468 and im switching phone. So i created an account to keep my progress so i had it on my New phone. But when i created a account i got BACK at level 1! Is it possible to fix it?!

Comments

  • Diamond_Lim
    Diamond_Lim Posts: 168,326

    Hello! @Phoebe01 👋

    Welcome to Sweet King Community! 

    Oh No! Have you lost your current old levels on any King's Game? 😢

    Don't worry! You can check to read this solve discussion by Community Team. (Any Device) 😉

    So click here to read to follow it that I hope this helps! 😉

    And you don't forget to see hot news such as contests (join to answer it to chance to win gold bars (boosters)) and other news! 😉

    So click here to check amazing hot news! 📰

    Have a nice day! 😊

  • Phoebe01
    Phoebe01 Posts: 2

    Level 1

    The problem is that i didnt have a user. And when i made one i had to start all over again.

  • Lola_Pop
    Lola_Pop Posts: 12,039

    Hello @Phoebe01 !

    I'm sorry for the delayed answer! Please contact our Player Support team. They can help you further 😊

    Cheers!❤️

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