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Golden egg event ended on 20th of April 2020

Lientje56
Lientje56 Posts: 6

Level 2

Hello,

I completed the golden egg contest well before the 20th of April 2020 and it was marked completed in the game.

However, the gold bars are to be divided today and I did not receive anything. Even more, any reference to the golden egg event has been removed from my game.

What has happened here ???? Does not seem fair since I have completed the event !

Thank you and kind regards.

Linda Hermans

Comments

  • Spinnifix
    Spinnifix Posts: 25,429

    Hello and welcome to this community


    Are you talking about Farm Heros?


    Please go to the gear wheel in your game - question mark = help center. Please search for booster not received. If you cannot solve your problem, please send an email from the game with the sub-topic: Price not received. As a precaution, please include your ID number. You will then receive an automatic mail and send your problem again and send it off.


    Good luck


    @QueenB

  • Lientje56
    Lientje56 Posts: 6

    Level 2

    @QueenB Thank you for your help, but how do I find my ID in the game ?

  • Spinnifix
    Spinnifix Posts: 25,429

    Hello! Go to your profile picture above, click on the king sign and you will see your number.

  • Lientje56
    Lientje56 Posts: 6

    Level 2

    Thank you, havre learned something. Kind regards.

  • Spinnifix
    Spinnifix Posts: 25,429

    Please and you're welcome.


    I always help where I can. Please don't hesitate to ask for help, I would be happy to help you. Greetings from Germany and stay healthy.

  • Lientje56
    Lientje56 Posts: 6

    Level 2

    Thank you. I'm from Belgium. Stay healthy too. Kind regards.

  • Lientje56
    Lientje56 Posts: 6

    Level 2

    @QueenB

    In the meantime, I received 15 goldbars. So your tip worked ! Thank you.

  • Spinnifix
    Spinnifix Posts: 25,429

    Hello! I just wanted to pass it on to QueenB. But I myself am Spinnifix


    Nice if I could help you.

Hey! Would you like to give us your opinion?