Sign Up!

I can't buy anything

2»

Comments

  • Jerrilyn_Harvey
    Jerrilyn_Harvey Posts: 32

    Level 3

    I tried all your troubleshooting advice and still cannot purchase. The last 5 days got error message but today it just spins trying to lead. I have tried jelly and soda. Same thing happens.I haven't made any changes to my desktop to cause this. I've tried cc jelly and soda. I spend a fortune on these games and want to play! Help!

  • Diamond_Lim
    Diamond_Lim Posts: 165,259

    Thank you for your answering! @Jerrilyn_Harvey 😊

    How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug? (I hope it's solved! 🤔) 

    You can click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps you haven't this happens and can buy purchase items on any King's Games! 😉

    Android

    iOS

    Kindle

    Windows mobile

    Computer

    ⚠️ NOTE ⚠️

    If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset or gone.

    ** If you have tried all of troubleshooting steps of this problem but it's still not worked, please let me know and you can continue to comment on below here that I can help you again. **

    Have a nice and safety day! 😊

  • AbhinavSargar
    AbhinavSargar Posts: 3,726

    Check If You Have At least 2GB free on Internal Storage and 5mbps speed of Internet Connection with Latest Versions installed.

Hey! Would you like to give us your opinion?