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I can't buy anything

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Comments

  • Jerrilyn_Harvey
    Jerrilyn_Harvey Posts: 32

    Level 3

    I tried all your troubleshooting advice and still cannot purchase. The last 5 days got error message but today it just spins trying to lead. I have tried jelly and soda. Same thing happens.I haven't made any changes to my desktop to cause this. I've tried cc jelly and soda. I spend a fortune on these games and want to play! Help!

  • Diamond_Lim
    Diamond_Lim Posts: 167,261

    Thank you for your answering! @Jerrilyn_Harvey 😊

    How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug? (I hope it's solved! 🤔) 

    You can click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps you haven't this happens and can buy purchase items on any King's Games! 😉

    Android

    iOS

    Kindle

    Windows mobile

    Computer

    ⚠️ NOTE ⚠️

    If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset or gone.

    ** If you have tried all of troubleshooting steps of this problem but it's still not worked, please let me know and you can continue to comment on below here that I can help you again. **

    Have a nice and safety day! 😊

  • AbhinavSargar
    AbhinavSargar Posts: 3,726

    Check If You Have At least 2GB free on Internal Storage and 5mbps speed of Internet Connection with Latest Versions installed.

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