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Question

sherster64
sherster64 Posts: 1

Level 1

Hi I am new to the King Community. I have a question, first time this has happened to me. When I opened up Candy Crush Soda Saga tonight, it just showed an orange screen, but yet I could barely see where the bubbles were. I cleared my history/cache; rebooted the computer, did everything I had to, but nothing worked. Has anyone else had this problem? Please, if this has happened to anyone, I could use advice as to how to fix it. Thanks!

Comments

  • Spinnifix
    Spinnifix Posts: 25,429

    Hello and welcome to this community


    Please send an email to customer service!


    https://soporto.king.com/contact


    You will then receive an automatic email. Please explain it again and send it off. Please keep this email. If you don't get an answer after 3 days, please send it again. Good luck

  • okadokafun1
    okadokafun1 Posts: 19

    Level 2

    I seem to be having similar problems not sure why!

  • Diamond_Lim
    Diamond_Lim Posts: 167,504
    edited June 2020

    Welcome to Sweet King Community! 👑

    Uh oh! Have you still trouble crashing or not loading on this game with using Facebook or Facebook Game room on PC? 😢

    Don't worry about this problem! 😉

    You can click here (Facebook) 👈 (This solve discussion by Community Team) to read and follow troubleshooting steps of this problem (crashing/loading) that I hope this helps you can playing/opening this game! 😊

    And here is a link to help you learn your way around the community. Here is a guide to help you locate the different areas in the community! Here you'll find the game communities, you can get answers to the most frequent issues here, and here you can participate in competitions and win Gold Bars and more! 👈️ (if you are interested)

    Have a nice and safety day! 😊

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