If your progress is different on two different devices, you may be experiencing a synchronization issue. Let's have a look at how you can fix:
Make sure you're signed into your King or Facebook account
Connecting to a King account or Facebook account will back up your progress so you can connect to any device and continue where you left off.
Confirm you have an active internet connection
You'll need an active internet connection on your devices to make sure that your progress is uploaded, so make sure your device has an active internet connection. Make sure your phone isn't in airplane mode either.
If you're still stuck, here are some helpful articles:
Refresh your device
If all fails, try refreshing your device by following these steps:
- Log out of your account via the Settings menu.
- Close the app.
- Turn your device off.
- Wait for 10 seconds.
- Switch your device back on again.
- Reopen the app and log back into your account.
Why can't I see the latest levels on one of my devices?
If you're at the very last level in the game, please note that the next level might not be available yet on your platform. This is important to keep in mind if you play on different platforms like Android, iOS, or a desktop computer, but don't worry. When the newest levels are available for all platforms, you'll see them in your game. Just make sure your game is always up to date so you can keep playing and discovering new levels in our Kingdom!