Alex_The_Witch

Game Expert

Comments

  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you. Tip:…
    in Ami Comment by Alex_The_Witch February 1
  • Hey there @king471 . I hope you're doing well. Thanks for reporting this. I've checked on my own device and the same issue happens. I've now flagged it to our team at the Studio so they can investigate. If I can assist with anything else let me know. Have a great day!
    in (Edited by CM: Under Investigation) Level 235 empty board Comment by Alex_The_Witch February 1
  • Hey there @Alexander83639 . I hope you're doing well. From what I can gather according to your account, your current location isn't part of our country-wide blocking locations. Do you usually have a VPN enabled on your device? And is this the only King app you're currently unable to install? Thanks in advance and have a…
    in I can't Install the Candy Crush Jelly Saga on Play Store Comment by Alex_The_Witch February 1
  • Hey there @Chatchy . I hope you're doing well. Could you please specify what the issue is with your 2 Hours of Unlimited Lives and/or 2 Hours of Unlimited Boosters? Thanks in advance and have a great day.
    in Free time 2 hour Comment by Alex_The_Witch February 1
  • Hey there @maureentjie ! I hope you're doing well. I understand you're having some trouble transferring your Facebook progress from an old account into a new Facebook account. Even though I would love to help you with this issue right away, I don't have the necessary resources to do so here in the Community. For issues of…
    in How can I change my Facebook account to a new Facebook account I don't have access to my old account Comment by Alex_The_Witch February 1
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you. Tip:…
    in PRS NO FUNCIONA!! Edito: 6 dias despues sigue sin funcionar bien!! Comment by Alex_The_Witch February 1
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you. Tip:…
    in montagne mistere Comment by Alex_The_Witch February 1
  • Hey there @Alexander83639 . I hope you're doing well. I'm sorry to hear you're having trouble with the new version of level 34. Please check the walkthrough below, I hope it helps: https://www.youtube.com/watch?v=W46ldbqeyL0 Have a great day!
    in Level 34 is impossible level in the Old version Comment by Alex_The_Witch February 1
  • Hey there @sumara786 . I hope you're doing well. I'm sorry to hear you're having trouble with level 19322. Could you please tell me if there's any technical issues or bugs you're experiencing with this level or if you're simply referring to its difficulty? If there's any issues, a video would help our team investigate it…
    in Level 19322 Comment by Alex_The_Witch February 1
  • Hey there @CountryCarebear . Hope you're doing well. I'm sorry to hear you've been having trouble loading your game, and having freezing and crashing issues as well since the latest version of Petopia was released. I've checked the tickets you've raised with our player support and can see none of the troubleshooting steps…
    in Pet Rescue Saga Game Crashing Comment by Alex_The_Witch January 19
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