Alex_The_Witch

Game Expert

Comments

  • Hey there @sandeep6563 ! I hope you're doing well. I understand you're having some trouble receiving the items you've purchased. Even though I would love to help you with this issue right away, I don't have the necessary resources to do so here in the Community. For issues of this kind, it's best to reach out to our player…
    in Issues for receiving gold Comment by Alex_The_Witch March 16
  • Hey there @sallyonelung . Hope you're doing well. I'm sorry to hear you're experiencing issues with the game. Could you clarify if you're referring to your account's level progress or to your Daily Login streak? Thanks in advance and have a great day.
    in pet Rescue Comment by Alex_The_Witch March 16
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you. Tip:…
    in Nem működik a játék Comment by Alex_The_Witch March 16
  • Hey there @Alexrea ! I hope you're doing well. I understand you're having some trouble receiving the items you've purchased. Even though I would love to help you with this issue right away, I don't have the necessary resources to do so here in the Community. For issues of this kind, it's best to reach out to our player…
    in Not being credited for what I bought Comment by Alex_The_Witch March 16
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you. Tip:…
    in BUG Comment by Alex_The_Witch March 15
  • Hey everyone, Thank you for reporting these issues. Our team's aware of it and working on finding a fix. You may face a spinning loading icon or new connection error message. Feel free to reach out to our player support team here: Contact Us We're available 24/7. Thank you in advance for your understanding and patience.
    in Shop not Loading 13/03 - (Edited by CM: Under Investigation)! Comment by Alex_The_Witch March 15
  • Hey there @artsloon . Hope you're doing well. Could you confirm if this is the Gemini AI ad? In addition to that, it would also help if you could provide the following details: The name of the game where the ad appeared The day and time you saw the ad The country you’re playing from The type of ad (video or static image) A…
    in Google Ad Comment by Alex_The_Witch March 15
  • Hey there @cdeloof . Hope you're doing well. I'm sorry to hear you're facing an issue with your Booster Wheel. Please refer to this post to catch any updates about it: Booster wheel not working - Edited by CM: Fixed on version 1.323 Update your game! As for the Extra Moves not received, please reach out to our player…
    in Help Comment by Alex_The_Witch March 15
  • Hey there! I hope you're doing well. I understand your concern about the video adverts feature that would give you free items no longer appearing in your game, and would like to clarify its availability within the game. The video adverts feature, as well as other similar special events, is designed to be a bonus feature in…
    in No Ads Feature for Boosters in Candy Crush Saga Comment by Alex_The_Witch March 15
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you. Tip:…
    in Cuándo suben más niveles. Comment by Alex_The_Witch March 15
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