Alex_The_Witch

Game Expert

Comments

  • https://community.king.com/en/pyramid-solitaire-saga/discussion/483960/connection-issue Hey there! Sorry to hear you're experiencing some connection issues when trying to send and receive lives. Could you please share a screenshot of the error you see on your side? Thanks in advance!
    in Connection issue Comment by Alex_The_Witch January 20
  • https://community.king.com/en/pet-rescue-saga/discussion/484008/livello-8344 Hey there! If you believe there's a glitch or technical issue with one of your levels, you can always reach out to our player support team so that they can investigate the situation. Check out how to do so here:…
    in livello 8344 Comment by Alex_The_Witch January 20
  • https://community.king.com/en/farm-heroes-saga/discussion/483979/my-app-on-my-computer-keeps-kicking-me-out-of-the-app-when-i-try-to-claim-my-rewards Hey there! I'm sorry to hear you're experiencing technical issues when trying to claim your rewards. Our player support team can help you any missing rewards and tech issues…
    in My app on my computer keeps kicking me out of the app when I try to claim my rewards. Comment by Alex_The_Witch January 20
  • https://community.king.com/en/candy-crush-soda-saga/discussion/484004/cambiar-de-de-dispositivo-con-mi-progreso Hey there! For these kind of situations, you will have to reach out to our player support team. Please check out:…
    in Cambiar de de dispositivo con mi progreso Comment by Alex_The_Witch January 20
  • https://community.king.com/en/candy-crush-saga/discussion/484007/my-items-are-missing Hey there! I'm sorry that you're missing your items and were dropped back down to tier 1. For these kind of issues, it's always best to reach out to our player support team. Please check out:…
    in My items are missing Comment by Alex_The_Witch January 20
  • https://community.king.com/en/pet-rescue-saga/discussion/483838/i-am-unable-to-retrieve-purchases Hey there. For all these issues, the best course of action is to contact our player support team so they can properly investigate everything. Please check how to do so here:…
    in I am unable to retrieve purchases Comment by Alex_The_Witch January 19
  • https://community.king.com/en/pet-rescue-saga/discussion/comment/3243376#Comment_3243376 Hey there! Yes of course, feel free to share the video here so we can take a look. Thanks in advance!
    in Pet rescue saga Niveau 8290 impossible Comment by Alex_The_Witch January 13
  • https://community.king.com/en/pet-rescue-saga/discussion/483177/pet-rescue-saga-niveau-8290-impossible Hey there, @Saga_Dan ! The Butterflies in the game are as fiddly as the real ones! The trick is to keep collecting blocks of the same colour; when the next colour changes they reduce in frequency and if you take too long,…
    in Pet rescue saga Niveau 8290 impossible Comment by Alex_The_Witch January 13
  • https://community.king.com/en/pet-rescue-saga/discussion/483229/pet-rescue Hey there @56jimmy ! To recover your progress, please open a ticket with our player support team. How to contact Player Support from the game to report an issue! Thanks and have a great day!
    in pet rescue Comment by Alex_The_Witch January 13
  • https://community.king.com/en/pet-rescue-saga/discussion/483234/when-will-game-8276-pet-rescue-be-updated-via-facebook-on-computer Hey there, @Beverley10 ! The latest version for Pet Rescue Saga on Facebook (Browser) is 3.13.2 and is already out. In order to investigate this, please submit a ticket with our player support…
    in when will game 8276 pet rescue be updated via facebook on computer Comment by Alex_The_Witch January 13
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