Comments
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Hi there, In order to receive the best possible assistance, please reach out to our Player Support team via game app or via https://soporto.king.com/ Have a nice day ahead!
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Hi there, I hope your day is going well. First, let me congratulate you on your progress in the game. You have done an amazing job getting where you are. I understand that level 9146 is looking very difficult to pass and after having a thorough look at the level myself, I agree that while challenging levels are a large…
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Hi there, I want to inform you that the issue with events are worked on. You can check that here: https://community.king.com/en/pet-rescue-saga/discussion/508706/issues-with-events-in-pet-rescue-saga-were-on-it-%EF%B8%8F Have a nice day!
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Hi there, I want to inform you that the issue regarding level 9126 has been fixed and the level issue shouldn't be occuring. Can you please complete the steps below and then try to pass the level: - Restart your game and device - Check for game and devices updates - Make sure you have over 2GBs of free storage Have a nice…
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Hi there, To recover your progress, please take a look at our article here: https://kingcare.zendesk.com/hc/en-us/articles/10757309955485-I-can-t-find-my-progress-in-the-game-How-to-retrieve-my-levels#%20 Have a nice day ahead!
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Helo there, I understand you passed a leve but the game did not register it. In order to receive further assistance on this, please reach out to our Player Support team via game app or via https://soporto.king.com/ Have a nice day ahead!
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Hi there, To receive further assistance regarding your lost items, please reach out to our Player Support team via game app or via https://soporto.king.com/ Have a nice day ahead!
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Hi there, Our games can be played on the following platforms and it's respective devices: - Windows devices - Android devices - iOS devices - Kindle devices - Facebook.com via browser Simply download the game, create an account and start your adventure. Have a nice day!
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Hi there, In order to find your User ID, just open your game and follow these steps: 01- DO NOT TAP ON PLAY. 02- Tap on "three lines" icon in the lower left part of your screen. 03- Press "My Profile/Profile" button, there will be the King logo in the upper part of your screen. Double click it. I have attached a visual…
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Hi there, Can you please try to complete the steps below to check if the deal remains the same? Here are the steps: - Restart your game and device - Check for game and device updates - Make sure to have over 2GBs of free storage Have a nice day ahead!