Comments
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Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you Tip: If…
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Hi there, thank you for reaching out @Aries2020 I’m sorry to hear that the Season Pass feature disappeared from your games, but rest assured it is expected for some events and features to change and even become temporarily unavailable, so there’s nothing to worry about. Please note that special events like these are bonus…
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Hi there, welcome to the Community @reezh To change your Community account email address, you can easily do that by completing the steps you've also mentioned, or you can manually change your Community email address to match your game account email address and then link your User ID in Community. Have a nice day ahead!
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Hi there, welcome to the Community @bsbfan1 I understand your concern and we'll check this together. Could you please send me a screenshot of the exact issue you're having with your account syncing? That will give us a lot of insight into the matter. Have a nice day!
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Hi there, welcome to the Community @MHindujaDheerajSudan I understand your concern regarding your in-game rewards and we'll check this for you. Can you please send us a screenshot here of the exact issue you're having? Are you receiving any error codes? Please try to complete the steps below as well: - Restart your game…
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Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you Tip: If…
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Hi there, welcome to the Community @OliverRobster I understand your concern and I will provide you with more details on this. We have now migrated to the new Friends Tab aka Social Hub, so allow me to guide you through this process in case you have some doubts. If you're using a Facebook account: Invite Link Import from…
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Hi there, welcome to the Community @mkbrrb I understand your concern about your account and I will point you into the right direction. To recover your account and check this further as well as receive the best possible assistance, I would advise you to reach out to our Player Support team. You can do that directly from the…
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Hi there, welcome to the Community @T0rr1e I'm glad that you have given us your feedback for in-game lives feature. I will pass this on to our developers for you. While we unfortunately cannot adjust this feature for you right now, having feedback such as yours available enables our developers to make adjustments and…
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Hi there, welcome to the Community @Edithc I’m sorry to hear you’ve lost your login streak in Candy Crush Soda Saga. I understand that you worked very hard to build up to such a number, and I will gladly share some more information on this. We do our best to make sure that all features are accessible and functioning…