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When an ad comes on I can't get it off. An x for reward never appears, the ad just keeps playing. The only way to get out is to go back to the beginning losing any booster and having to use another life. I have shut down, logged out and back in.
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Hi there, welcome to the Community @lorim4595
I understand your concern and I will point you into the right direction.
To receive further assistance regarding this, please reach out to our Player Support team as they'll be able to check it further. You can reach out via game app directly or via https://soporto.king.com/
I hope this helps and wish you a nice day!
