Comments
-
Hi there, welcome to the Community! I understand you're not able to use your in-game Gold Bars. While technical issues are very frustrating, the great news is that they are also generally quite easily fixed. The first thing we need to do is make sure that your device is running as smoothly as possible. Please try the…
-
Hi there, I understand that your purchase is missing. I want to inform you that PIX payment method is not a support payment method and therefore, that is the reason why your purchase is missing. Please take a look at this article on PIX payment method:…
-
Hi there, welcome to the Community! To receive the best possible assistance, please reach out to our Player Support using the game app. Have a nice day ahead!
-
Hi there, welcome to the Community! I understand you're not able to use your in-game Gold Bars. While technical issues are very frustrating, the great news is that they are also generally quite easily fixed. The first thing we need to do is make sure that your device is running as smoothly as possible. Please try the…
-
Hi there, welcome to the Community. I understand your wish to learn more about asking for lives and I'll provide you with more details on this. It's possible that your friends relied on level leaderboards to send you lives, however this particular feature is no longer available. Level leaderboards were removed from the…
-
Hi there, I understand your wish to learn more about using your Gift Card. Here is an article we have prepared for you regarding Gift Card, so please take a look at it for more information: https://community.king.com/en/blog/kb/articles/2405-gift-cards-faq Have a nice day!
-
Hi there, I understand you're having an issue with accessing your game account. In order for you to receive the best possible assistance, please reach out to our Player Support using the game app. Please follow the steps below directly from your mobile device: Open the game from scratch Do not tap on the “Play” button but…
-
Hi there, Please reach out to our Player Support via game app to receive the best assistance with this. Have a nice day!
-
Hi there, I understand your concern as you're not able to use your Gold Bars. Please follow the steps described on this page to fix any problems with our game app from Microsoft Store and let me know if the steps do not resolve your issue. Sign in to your Microsoft account Make sure Windows has the latest update: select…
-
Hi there, welcome to the Community! I understand your frustration with competing against players at a lower level in your events, and will gladly share this with the Studio. While in some features it might be more beneficial to have reached a higher level, I can see how with this event this might not be the case. While we…