DebW17

Level 2

How do I stop notifications from this thread?

From the instructions on the kingcare.zendesk site it seems that to save games I log into my king account. Then it says "Once your King Account has been created you are free to go ahead and open your game on your mobile phone or on Windows. All you have to do is log on to those platforms using the same credentials you used…

Everything is the latest version and I have not had this with any other apps.

This problem only became evident when I downloaded the game after your last message. According to my PC, I have almost 500GB free, the download page says the game is 85.68 MB which is worrying when you think it's 2GB. I have deleted, restarted and reinstalled with the same result. The orange start screen comes up, it says…

I have downloaded it. It's showing as correctly installed but when I click play it brings up the orange intro screen then switches itself off.

I'm sorry, I know I am probably missing something obvious. I understand the process, but I still don't see how the downloaded app and site interact. Maybe I will just have to try it.

I use a desktop with windows 10. I don't need to synchronise different devices, I just play on one device. Sorry but I'm still not sure what you mean when you say I need the app but still log into the king account. I thought that was closing? If not can't I continue to just log in and play there?

I've never played the game on facebook, always through king.com. As per the heading I am having trouble migrating my games to the new system without using FB in the future. The instructions on how to do this say to save them in king.com, which I guess is already done. Then it says 'go ahead and open your game on your…

 @candice1977 Quite a few of the games, - candy crush soda, candy crush, farm heroes, diamond digger. From the instructions on the kingcare.zendesk site it seems that to save games I log into my king account. Then it says "Once your King Account has been created you are free to go ahead and open your game on your mobile…

@lolapop@Lola_Pop I don't play on FB, I go to king.com. I don't want to transfer to Fb either as I only use it for work.