Johnny_Ryall

Royalty

Hello, Can you please make sure that you have the latest version of the app installed from the Google Play store. This level should function as normal if you are updated. Kind regards, Johnny

Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

Hello John, Though winning the Jackpot is rare, there's always a prize available for the Daily Booster Wheel and it costs absolutely nothing to spin it. This represents 365 FREE boosters a year! The Jackpot is like any other game which includes a spinning wheel, it's really down to luck and chance where it stops! It's…

Hello Roko, The language of the game is determined by the locale and language set within your mobile/laptop. In order to change this you will need to change your system settings to the preferred language. Kind regards, Johnny

Hello, I'm sorry but this information is not available. The feedback regarding this has been passed to the game studio as they are eager to improve the gaming experience. Kind regards, Johnny

Hello Shalini, In order for me to assist you, can you please provide a screenshot so that I can see the error message you are referring to. Kind regards, Johnny

Hello Hallie, In this level the extra time Candies are located in the column on the left. Therefore you need to created striped Candies for example, to activate them. It can be done and hopefully this video will help you: https://www.youtube.com/watch?v=nuCqquuyiRs Let me know how you get on. Kind regards, Johnny

Hello Joey, Please visit the iTunes store and download the latest version of the game. If you make sure your app is updated you will always have the latest levels. Kind regards, Johnny

Hello Rena, I'm sorry to hear that this happened. Could you please let me know if this occurred on more than one occasion? If so, please provide some screenshots of the screens you are referring to, and I will look into this for you. Kind regards, Johnny

Hello Pipi, Please refer to the answer above and follow the steps to reconnect to your account. Kind regards, Johnny