Johnny_Ryall

Royalty

Comments

  • Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
    in I just changed my iPad and I would like to recuperate my old candy crush saga, what can I do? Comment by Johnny_Ryall April 2017
  • Hello, I have checked your game account and there is no evidence of missing Magic Beans, they have been continuously used to activate the Animal Companions before playing a level. If you have any further questions please let me know. Kind regards, Johnny
    in Where are My beans? Comment by Johnny_Ryall April 2017
  • Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
    in How can I get back my boosters? Comment by Johnny_Ryall April 2017
  • Is your account logged in on any other device, do you share a device, so could someone else be playing these levels?
    in Game issue Comment by Johnny_Ryall April 2017
  • Hello, Thank you for your post. I have checked your game account and your game progress is saved and it is still available. You only need to go into the app and reconnect to the relevant Facebook/Kingdom account and your progress will return. To reconnect with Facebook please make sure first that you are logged in to the…
    in Hi I have lost my progress after reinstalling game Comment by Johnny_Ryall April 2017
  • Hello Rosie, Just so you know, this can happen if you switch apps when playing the game due to the internal memory on your device. On this occasion I have added the boosters back to your game. Kind regards, Johnny
    in Lost level 580 Comment by Johnny_Ryall April 2017
  • Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
    in Candy crash saga lost all of my boosters and daily bonuses Comment by Johnny_Ryall April 2017
  • Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
    in Lost all boosters Comment by Johnny_Ryall April 2017
  • Hello, Unlimited lives in the game run from when you first purchase/win them and the timer will countdown continuously. If this was different for you previously then this was a glitch that has now been resolved. Kind regards, Johnny
    in Why did I lose all my playtime? Comment by Johnny_Ryall April 2017
  • Hello, Please check that your device is supported and also run through the troubleshooting steps in the thread if required. https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios If you create a Kingdom account before you delete the…
    in Candy Crush crashes on load - returns to home screen Comment by Johnny_Ryall April 2017
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