Johnny_Ryall

Hello Linda, Could you please post a screenshot from your game to show the promotion that you are playing. Then I can look into this for you. Kind regards, Johnny

in I am not receiving time rewards even though I'm passing the levels required. How do I reclaim them? Comment by Johnny_Ryall March 2017

Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

in Lost all levels Comment by Johnny_Ryall March 2017

Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

in Didn't pass me to the next level when I spent money to get passed level 965 Comment by Johnny_Ryall March 2017

Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

in Fraudulent purchases made on my account without consent Comment by Johnny_Ryall March 2017

Hello, Thank you for posting. The site is community and moderator based, so here there is a lot of existing information from players that can help you out. You can use the search function above, the filter system and then if you can't find what you are looking for, you always have the option to ask a question. Kind…

in How do we get an answer to a question submitted to support? Comment by Johnny_Ryall March 2017

Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

in Loss of gold bars Comment by Johnny_Ryall March 2017

Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

in My game froze for 24hrs and I have now lost all my progress and in app purchases Comment by Johnny_Ryall March 2017

Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

in Help with user name Comment by Johnny_Ryall March 2017

Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

in Tech help Comment by Johnny_Ryall March 2017

Hello, This issue was addressed via a recent game update. Please visit your app store and make sure you have the latest version of the app installed. Kind regards, Johnny

in Level 2142 Comment by Johnny_Ryall March 2017

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Johnny_Ryall
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