Johnny_Ryall

Royalty

Hello,Thank you for your reply. I think it's important to understand firstly that spending money on a level does not guarantee that you will pass it. No matter how many boosters or extra moves you purchase, you will still need to use your moves wisely, and use skill and some luck to achieve the level requirements. This…

Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

Hello Em, This issue will be related to Windows and not to the game as the install comes direct from the Windows app store. I can only suggest that you check their support site for assistance. For example:…

Hello Mary, Please follow the steps here to help you synchronize your game: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android Kind regards, Johnny

Hello Brenda, Thank you for your question. Unfortunately we cannot guarantee the performance of the game with the iPhone 4. You can read more about it here: https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices Kind regards, Johnny

Could you please post a screenshot as without this I cannot understand the issue you are having. If you need assistance then please go here: https://www.take-a-screenshot.org/

Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

Hello Lei, Please check the Google Play app and make sure you have latest version of the game installed on your device. This will allow you to see and play the new levels. Kind regards, Johnny

Hello, Thank you very much for your suggestion. That sounds like a great idea and I'll be sure to pass this onto the Developers. This might even be something that they have thought of already, but I'm sure they'll appreciate the feedback. I can't be sure whether it's something they will implement in the game or not but you…

Hello, If you have changed your password then you will also need to change this in the Facebook mobile app and possibly also your browser. Once changed, reconnect as normal via the button on the home page. Kind regards, Johnny