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Hi, I reset my FB password and have lost all levels on Candy Crush Saga, Jelly and Soda. Any ideas how to restore?
Hi, thanks for your response. This has not resolved the issue and I wonder if it's linked to using an old email address from fsmail rather than the one I now use on iCloud?
Hello,
If you have changed your password then you will also need to change this in the Facebook mobile app and possibly also your browser. Once changed, reconnect as normal via the button on the home page.
Kind regards,
Johnny
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
