Johnny_Ryall

Royalty

Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

Hello Kathleen, To answer your question, it's not necessary to upgrade Stella's home when new upgrades are available. You can go back to the main game and leave your house as you want. Kind regards, Johnny

Hello, Flash and Java are both forms of software generally only available on computers, so nothing to worry about unless those error messages in the actual game?Could you confirm if the app is shutting down during this level you are just being told that you have failed the level as there are no more moves available? Try…

Hello, Thank you for posting. Could you please run through the steps outlined here to see if they help to resolve the issue. https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android Kind regards, Johnny

Hola, Gracias por su pregunta. King Care está disponible en español aqui: https://care.king.com/es/ Saludos, Johnny

Hello Laura, Thank you for posting. Could you please run through the steps here to see if it helps to resolve the issue. https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out Kind regards, Johnny

Hello, The level was updated and the 'halo' graphics were removed however the game board still functions as can be seen here: https://www.youtube.com/watch?v=i04rXpdV97A Kind regards, Johnny

Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

Hello, Thank you for posting. For your information, the behavior that you have described is not condoned by King. It can result in further technical issues for which we will not provide support. Kind regards, Johnny