Johnny_Ryall

Royalty

Comments

  • Hello, Thank you for your post. I have checked your game account and your game progress is saved and it is still available. You only need to go into the app and reconnect to the relevant Facebook/Kingdom account and your progress will return. To reconnect with Facebook please make sure first that you are logged in to the…
    in Weird stuff happening Comment by Johnny_Ryall March 2017
  • Hello Rose, If you're asking a question on the site then please be sure to add as much information as possible such as the level you are playing, the device you use, and anything else you think might help. You can also use the search feature at the top of the page as the content you're looking for might already exist. Kind…
    in No Monklins. Comment by Johnny_Ryall March 2017
  • Hello, Thank you for your post. I have checked your game account and your game progress is saved and it is still available. You only need to go into the app and reconnect to the relevant Facebook/Kingdom account and your progress will return. To reconnect with Facebook please make sure first that you are logged in to the…
    in I got an error message and all my levels were wiped out? Please restore my levels! Comment by Johnny_Ryall March 2017
  • Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
    in Please help... Comment by Johnny_Ryall March 2017
  • Hello, Thank you for your post. I have checked your game account and your game progress is saved and it is still available. You only need to go into the app and reconnect to the relevant Facebook/Kingdom account and your progress will return. To reconnect with Facebook please make sure first that you are logged in to the…
    in Why did my level reset to 1? Comment by Johnny_Ryall March 2017
  • Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
    in Lost progress Comment by Johnny_Ryall March 2017
  • Changes to the levels in the game can occur. Please refer to our official thread for further detail: https://care.king.com/en/candy-crush-saga/changes-to-levels-number-of-moves-etc-320938520
    in Level 1162 is totally impossible what can I do? Comment by Johnny_Ryall March 2017
  • Hello, There was an issue with this level in an older version of Candy Crush. Could you please confirm which version of the game app you have installed. Kind regards, Johnny
    in Level 1863 does not complete Comment by Johnny_Ryall March 2017
  • Hello Beth, Could you please follow the steps outlined in thread here to see if they help to resolve the issue: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out Kind regards, Johnny
    in Game is locking up on me. Comment by Johnny_Ryall March 2017
  • Hello, This level can be challenging but I can assure you that the level, like all of our levels, can be completed and also without the use of boosters. Try to pick up a strategy before you play again. On YouTube there is a selection of videos that should help you out:…
    in Level 1162 is totally impossible what can I do? Comment by Johnny_Ryall March 2017
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