Johnny_Ryall

Royalty

Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

Hello, Please post your question here: https://care.king.com/zh/ Kind regards, Johnny

Hello Cassey, I'm sorry to say that boosters do not transfer between devices. For more information, please refer to this thread: https://care.king.com/en/candy-crush-saga/boosters-messages-842482091 Kind regards, Johnny

Hello Michele, Could you please run through the steps here. These should help with the loading issue. https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out Kind regards, Johnny

Hello, This issue was a addressed in a recent game update: https://care.king.com/en/candy-crush-saga/gate-2167 Please always make sure you have the latest version of the app installed as these not only contain new levels but also fixes to bugs etc. Kind regards, Johnny

Hello Kate. Could you please check to see how much available memory you have left on your device. Please also try to load the game with no other apps open, check that the available RAM is adequate as well. Please check this and let me know if it changes anything. Kind regards, Johnny

Hello Jeff, Please refer to this thread: https://care.king.com/en/bubble-witch-3-saga/my-boosters-are-not-being-given-when-i-open-the-box-where-are-they-going-help-help I'm sorry about the missing boosters, but we are unable to add any items that were previously not added. Kind regards, Johnny

Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny