Johnny_Ryall

Royalty

Comments

  • Hello, Please check your game again as the event should be live today (if you are above level 50). Kind regards, Johnny
    in PET RESCUE SAGA Comment by Johnny_Ryall April 2017
  • Hello Alicia, It looks like you have lost your connection to your Facebook/Kingdom account. To reconnect with Facebook please make sure first that you are logged in to the right account within the Facebook app/browser. Then on the home screen for Candy Crush. Tap to connect. To reconnect to Kingdom. Go to the game settings…
    in Help Comment by Johnny_Ryall April 2017
  • Hello, My apologies Kenneth, I understood that you were playing on Facebook. If you are using the Windows 10 app, then you will be able to transfer your levels and gold bars via a synchronized Facebook account or a Kingdom account if you have set one up. In regards to boosters, these items will not transfer between apps or…
    in Where are the file with boosters stored on a PC Comment by Johnny_Ryall April 2017
  • Hello Kathy, Could you please provide me with the name of this event. For example, Rocket Race, Bubblegum Hill etc. If not, then please post a screenshot of the event. Thank yo for your co-operation. Kind regards, Johnny
    in Manager challenge game Comment by Johnny_Ryall April 2017
  • Hello, If you choose the game that you wish to play, once the screen has loaded you will see the option to set up an account in the left hand column. Let me know if this helps. Kind regards, Johnny
    in I want to be a member of king.com. How can i login/register? ...get a member? Comment by Johnny_Ryall April 2017
  • Hello Kenneth, In regards to the Facebook version of the game. These items are transferred via your Facebook login so there is no requirement to transfer anything from the HDD. I hope this information helps. Kind regards, Johnny
    in Where are the file with boosters stored on a PC Comment by Johnny_Ryall April 2017
  • Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
    in Back to level one Comment by Johnny_Ryall April 2017
  • Hello Jean, I'm sorry to hear of your frustrations. Please let the community know what level you are playing and maybe someone can help you out! Kind regards, Johnny
    in Does Candy Crush want all their patrons to leave the game? Comment by Johnny_Ryall April 2017
  • Hello, Please refer to this thread for information about why and how we adjust our levels: https://care.king.com/en/candy-crush-saga/changes-to-levels-number-of-moves-etc-320938520 Kind regards, Johnny
    in level 2460 Comment by Johnny_Ryall April 2017
  • Hello Alam, It sounds like your friend is using an in-game cheat which is something we do not condone so I can offer any assistance. Kind regards, Johnny
    in I think someone hack it Comment by Johnny_Ryall April 2017
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