Laura_Grosvenor

Champion

Comments

  • Hello (name) - Thanks for posting on King Care. As payment issues involve sensitive data and require personalised support we do not support these queries in the community. Don't worry you can find the steps to take here: https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 There are…
    in Billing issues Comment by Laura_Grosvenor March 2018
  • Hi there Denise! Were you connected to the Kingdom or FB? All you have to do is reconnect, and your progress will be restored. If not, let us know here in the Forum so your question can be shown to an admin, who may be able to help further. :) Thank you for writing to King Care, and I really hope you have a good day!
    in I lost all my progress on Candy Crush Jelly Saga. Please help. Comment by Laura_Grosvenor March 2018
  • Thank you for your question. I’m sorry but for the moment King Care is only available in English and Spanish. Please visit the following site where you can check out the help and FAQ sections: http://alphabettysaga.com/help/ http://blossomblast.com/help/ http://bubblewitch2saga.com/help/ http://bubblewitchsaga.com/help/…
    in Spiel geht nicht auf Comment by Laura_Grosvenor March 2018
  • Hello Sue! There has been some issues with CCJelly not loading, but I have some good news! I was just informed (and I have confirmed) that the King team has now fixed this issue!! You can try it yourself now, and it should load just fine. :) I can confirm that it is indeed fixed. Good luck and thank you so much for being…
    in Candy Crush Jelly won't load. Comment by Laura_Grosvenor March 2018
  • Hello Brigitte! There has been some issues with CCJelly not loading, but I have some good news! I was just informed (and I have confirmed) that the King team has now fixed this issue!! You can try it yourself now, and it should load just fine. :) I can confirm that it is indeed fixed. Good luck and thank you so much for…
    in Candy crush Jelly Comment by Laura_Grosvenor March 2018
  • It has been fixed! YAY! You can now go and load the game and play to your heart's content. :) Have a great one! Thanks for contacting King Care and I hope you have a good day (and fun playing!)
    in Does anyone at King Care actually give a toss as to whether a game will load/work? Comment by Laura_Grosvenor March 2018
  • Hello Sarah! There has been some issues with CCJelly not loading, but I have some good news! I was just informed (and I have confirmed) that the King team has now fixed this issue!! You can try it yourself now, and it should load just fine. :) I was playing earlier (darned Jelly Queen level) and I can confirm that it is…
    in candy crush jelly. Comment by Laura_Grosvenor March 2018
  • Hello Geroge! There has been some issues with CCJelly not loading, but I have some good news! I was just informed (and I have confirmed) that the King team has now fixed this issue!! You can try it yourself now, and it should load just fine. :) I was playing earlier (darned Jelly Queen level) and I can confirm that it is…
    in can't load the game at all, my id is 1128193005 Comment by Laura_Grosvenor March 2018
  • Hello Gabriele! There has been some issues with CCJelly not loading, but I have some good news! I was just informed (and I have confirmed) that the King team has now fixed this issue!! You can try it yourself now, and it should load just fine. :) I was playing earlier (darned Jelly Queen level) and I can confirm that it is…
    in Candy Crush Jelly sage will freeze when the music starts. I tried other computers and platforms. Comment by Laura_Grosvenor March 2018
  • Hello Loes!- Thanks for posting on King Care. As payment issues involve sensitive data and require personalised support we do not support these queries in the community. Don't worry you can find the steps to take here: https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 There are…
    in payment Comment by Laura_Grosvenor March 2018
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