Comments
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Carol, you can go to this link: Level Help where they can help you further. There is a link on the bottom if you need more information or help, too. Thanks for writing and have a great day.
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Hello there JMB1998. I will escalate this to our Moderators to see if they can get you an answer. It looks like you have done the troubleshooting, so the best thing would be to send this to them so you can get back to playing as soon as possible. There has been some issues with HTML5, but I am not sure if that is what is…
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Hello Denise. I will pass this on to the Moderator for you. I appreciate you writing in to King Care about this and I do hope it gets fixed asap for you! Have a wonderful day!
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Bryan, unfortunately this is a feature of the game and can not be turned off. I am sorry about any inconvenience this causes. Thanks for writing and have a good day.
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Hello Brigette. I will pass this feedback on to to the Moderators for you. Thanks for writing and I hope you have a great day!
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Hi Karen. Are you connected through FB or the Kingdom? What platform are you playing on? I can ask about this for you as I have no clue why it would be doing that. Thanks for writing and have a good day.
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Daniel, can you make sure your PC is up to date and that you clear the History on your PC and make sure you're connected to Facebook. If you still can't move on, please let me know and I will ask the Moderator to look at this for you. Thanks for writing and have a wonderful day.
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Leeroy, this is already a known issue and the Team is aware of it and is working on a solution. I am not sure if they have any more information but I can ask for you. Thanks for writing and have a nice day!
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Hello Pauline. I am not sure what you are asking. What happens when you try to play? Are you getting an error message? What Windows are you running and what browser? You might want to try playing on a different browser to see if it works there. It may just be your browser/OS (Operating System) may need an update. Let me…
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Hello Sherry. We can not handle those kinds of issues here in the forum, but you can go here Purchase Issues to ask about it. There is even a contact link on the bottom in case you need more information or help. Thanks for writing and have a nice day.
