Laura_Grosvenor

Champion

Hello V. You will need to go to this link Progress Issues to get this answered. There is even a link on the bottom for more help if you need it. Thanks for writing and have a good day.

Sylvie--King Care is currently only available in English and Spanish. Please go to this link for more information: Information Thanks for writing and have a good day.

Hello Mary! I am just jumping in to help Elsa on this one. That is REALLY weird. Are you sure that you are logged in to your own account? My only thought is that maybe someone else has used your device and logged into their own account and didn't log out when they were done. Can you make sure it is logged in to your…

Hello Vivian. I will let the Moderators know about this immediately. I am sorry this is happening and I hope you have a good day. Thanks for writing.

Hello Tina! I have a link for you to follow that may help answer your question. Hope this helps! Information Have a wonderful day!

Naba, unfortunately if you were not connected to FB or The Kingdom and something happened to your game, the levels and the boosters will all be lost. You can go to this link Lost Progress to ask if they can help you. There is a link on the bottom if you need more help too. Thanks for writing and have a good day.

Hm. I am not sure what happened there then. I will send this to the Moderator to see if she can help you further. It sounds like your phone glitched on you. That has happened to me so many times. It will either freeze totally (this happened during a challenge and I was only one level away from beating it, meaning I lost…

Hi there sassybarbie1. I love your name first of all. Very cool! OK, can I ask if you are playing on Mobile (phone, tablet) or on the PC? It may help to clear the cache for the game on your phone or clear the history on your PC ... whichever you are using. This may solve the problem. Can you try doing that and then get…

Hello Jennifer. You will have to go to this link to get this answered. Progress Issues There is a link at the bottom if you need more help too! Thanks for writing and have a nice day.

Hi Elad! This is a good question. I will pass it on to the Moderator to see if they have the answer for this. I am not even to the 3000 levels yet, but I hope they don't stop at 4000. I will be sad if they stopped there. Thanks for writing and have a great day!