Laura_Grosvenor

Champion

Comments

  • NO problem at all! I am glad to hear from you and so is the Team. I hope they fix this soon myself. Thanks again for writing!
    in How do I fix the flashing black screen Comment by Laura_Grosvenor June 2018
  • Hello Annette. We can not handle purchase problems here in the forum due to the need for sensitive account information. You will have to go here to solve this. Thanks for writing and have a nice day.
    in Gold bars disappeared Comment by Laura_Grosvenor June 2018
  • Hello Camille! I am so sorry about this! I will let the Moderator know about this right away for you. Someone will contact you as soon as possible. Thanks for writing and have a great day!
    in Inability To Show Progress Comment by Laura_Grosvenor June 2018
  • CDAVIES, thanks for writing. The Team is aware of this, and they are working on it. Please be patient, as it takes time to investigate these issues and find the coding that needs to be fixed. Have a great day!
    in How do I fix the flashing black screen Comment by Laura_Grosvenor June 2018
  • Hi there Bigjon! I have let the Moderator know about this and hopefully someone will get back to you soon about this. I am sorry this happened to you. Did you connect through Facebook by any chance? Let me know! Thanks for writing and I hope you have a nice day!
    in Candy Crush Soda lost levels and rewards Comment by Laura_Grosvenor June 2018
  • Sodya, here is the info for you. Thanks for posting on King Care. Welcome to the community Here you have a few options: 1) Create a new Facebook/Kingdom account- uninstall the game and play connected to a new account. You would be able to start from the beginning but still save your new levels to an account and enjoy the…
    in Reset Comment by Laura_Grosvenor June 2018
  • I know it, and believe me, I know this sounds like an empty, canned thing to say, but the Moderator that we send the feedback to is actively sending this kind of feedback to the King team themselves. She works very closely with them, and the SuperStars, who are scattered around the globe (literally lol), bring the comments…
    in 3385 Another Impossible level since it was released. Comment by Laura_Grosvenor June 2018
  • Hello there Scthemonk! How are you today? I have passed this on to the other SuperStars and Moderators to see if we can't get you an answer. Hopefully someone will have that answer for you soon. I am sorry about the wait! Thanks for writing and I hope you have a wonderful day!
    in No ranking system still... Comment by Laura_Grosvenor June 2018
  • Hello Suds. Here is the info you may need to get you back on track: Please see this blog here for the steps to follow if you have lost your progress. The Blog includes lots of steps on how to fix this problem yourself If you are not able to restore your own levels, please see the contact form at the end of the Blog, be…
    in HELP!! Candy Crush just disappeared from my iphone! I was on level 2,126!! Comment by Laura_Grosvenor June 2018
  • Hello there Katrina! I am so sorry to hear this happened to you. I will let the Moderator know immediately about this. Someone will contact you through a private message soon to get this fixed. Again, I apologize and I hope you have a really nice day.
    in Just claimed 1 hour free but it didn't give it to me. Comment by Laura_Grosvenor June 2018
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