Laura_Grosvenor

Champion

Comments

  • GeneGenie, I have to say I do agree 100% with you and this is an issue with many many players that is ongoing, BUT I also would like to say that the Team is looking into the feedback about the levels, and they are listening to all the players. I will pass this on to the Moderators as feedback. It is important to King to…
    in 3385 Another Impossible level since it was released. Comment by Laura_Grosvenor June 2018
  • Jean. We can not handle purchase requests in the Forum, due to the need for account information. Please follow this link to get the help you need: Purchase Issues. Thank you and have a nice day.
    in My order didn't complete. Comment by Laura_Grosvenor June 2018
  • Hello David! I will most definitely pass this on to the Moderator. I know that there are several levels that need to be looked at, and the Team is in the process of going through all the feedback from the players and will hopefully update us so we can update you soon. Thank you so much for writing and I hope you have the…
    in 3377 Glitch Comment by Laura_Grosvenor June 2018
  • Hello The Black Devil. You know I actually was wondering this myself. I am on level 2796 and I am at rank 58. Here is the information on how these rankings are determined. Thank you to Tracy for helping out on this one. :) https://care.king.com/en/blog/article/get-your-rank-in-candy-crush-saga
    in On which basis you give rank to the players Comment by Laura_Grosvenor June 2018
  • Mamabedeng. Thank you for your question. I’m sorry but for the moment King Care is only available in English and Spanish.Please see this thread for more information https://care.king.com/en/alphabetty-saga/unsupported-language. Thanks for writing.
    in Arkadaş zorluğu Comment by Laura_Grosvenor June 2018
  • Wow. Congrats to everyone up that high in levels! I am somewhere in the 2700s I think...so not far behind y'all lol. Keep on crushing those candies guys!!
    in how many levels are there in candy crush as feb 10 - 2018 Comment by Laura_Grosvenor June 2018
  • Yay Clifford! I am so happy to hear this. :) Have fun playing and thanks for writing to King Care!
    in 2825 Comment by Laura_Grosvenor June 2018
  • Ah!! That's what we thought. Ok. I will make sure the Moderator sees this asap so she can private message you and get this fixed for you. :) Thanks for writing back so quickly! Have a wonderful day! 
    in Hi there. I am not receiving ANY gold bars for getting stars in my levels. Previously I used to. Comment by Laura_Grosvenor June 2018
  • Hi Tina. Unfortunately, the Team is not in on weekends, so we are waiting for word too. I am sure when they come back tomorrow morning (Monday) that the Moderator will get right on these issues. She is really good at getting through all of them (not necessarily a fix but she will let the programmers know that there is an…
    in LEVEL 3358 Comment by Laura_Grosvenor June 2018
  • Richard, you can not reset your progress. You have to start over from the beginning. Here is some info. https://care.king.com/en/alphabetty-saga/superstar-information-post-how-can-i-get-back-to-level-1 Thanks for writing. Have a good day.
    in Reset progrezz Comment by Laura_Grosvenor June 2018
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