Laura_Grosvenor

Champion

Comments

  • Hello Lynn. I am not sure why this would happen. I will let the team know about this to see if there is anything that they can do for you. I think you will just have to replay the level, but I will ask. Thanks for writing to King Care and I am truly sorry for your aggravation. I hope you have a great day!
  • Hello, Martin. Are you connected to FB or The Kingdom? Can you try disconnecting from whichever you are using and then reconnect and re-sync to it? That might fix the problem. If not, write back here and I can see what else we can try. Thank you for contacting King Care and I hope you have the best day.
  • I just noticed that you had replied. I apologize for that. I honestly didn't know. I am not sure if the Moderator is aware of this issue, but I am sure between Chicken Slayer and myself that she will be aware of it now. Again, I truly apologize for being absent on this thread. I sure hope you have a very nice day! 
  • Hello Ss99! This could be because the Helmet (and Spaceship) events do expire. Mine typically last for 75 or more hours, and then after that they disappear and you need to start all over again. It is annoying, especially since it always seems to expire right when I am on a Hard or Super Hard level lol. Never fails. Next…
  • Hello there Judy! Geez I am so sorry this happened yet again. I know there are a lot of glitches going on with the games right now...some because FB is changing things on their end, and some are just glitches that have no explination yet. I will bump this to the Moderators right now for you so it can be taken care of ASAP.…
  • Yes I did. :) We don't get much notification when they get this kind of stuff (they are actually really busy trying to solve some really nasty bugs right now) but I am 100% sure that they have seen it and read it. I am so glad you wrote back. I apologize for the delay as I have lots going on here with the end of the school…
  • I will pass this on to the Team for you. Thanks for the feedback!
  • Hi Sharon! Did youu see my link above? This all seems like an error on FB's side. They are changing something again, and naturally messing everything up in the process. Hopefully the Mods will have more info for us soon. :) I hope you all have a wonderful day!!
  • Rocky. Firstly do not come at me like that. I am coming here simply to add on info and my comment was not directed at you. I understand the frustration but I am a volunteer who is here to help. I was simply agreeing with my colleague and I don't appreciated being called out like that. Now, that being said, I do have more…
  • Great idea Tracy. I hope this is solved ASAP for these players. They are being so patient and they deserve answers. :)