Comments
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Oh so you have it back in your game now again? 😮 Thanks for the added details! Hi there, sorry to hear that - can you provide to us your Player ID as well so we can report it?
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So strange! Have you tried playing a few levels and see if things come back? I've reported this to the studio in any case
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Hi there! Try these steps first: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Connection: Use WiFi instead of cellular data. Clear Cache: 🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache 🍏 iOS: Settings > Safari > Clear History and…
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Ah this seems to be the previous Grow-A-Bear event, so it may be that you unfortunately didn't get this one for the 10th Anniversary 😥
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We've arrived to the end of the 2nd week of the Soda 10th Anniversary Quiz! The question was: How did Kimmy first look like in Soda? 👧 And the correct answer was: A. While plenty of you had the right answer, only 10 can win! It's time to draw the winners… And the winners are: @Ccallstars @km615 @MWANGITHI @slappydappidoo…
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Hi there, if you have any problems with the game or need any help - let us know and we'll respond as soon as we can!
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Hi there, that doesn't sound right - please try this first: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Clear Cache: 🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache 🍏 iOS: Settings > Safari > Clear History and Website Data Once…
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Would you be able to send us your player ID and tell us what device you're playing on so we can look into it further?
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I wanted to ask for this piece of information! You mention that you were notified that a player had chosen a task - was that via a notification in the game such as a pop-up or did you see a ❗️ in the activity hub? And did the event disappear for you completely in the Activity Hub?
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Hey there! If you're having problems with the game, please make a post in the Support section and we'll look at it as soon as possible! Glad to hear it and it was actually your report that made them find it, so thanks for pointing it out so the Studio could fix it! :D